Account details can be uploaded via our contact center, branch or website. edit button to change this text. What Is The Transaction Fee For GlobalPAY Transactions? Zenith bank provides structured credit to meet running costs or lump sum funds for your SME. Fill an online Indemnity Form and request a new token.I get an error message ‘Invalid token logon’ when I try to login. Account Number. For information on participating in MasterCard SecureCode, please contact GlobalPAY Support team via email at GlobalPAYsupport@zenithbank.com or send a mail to zenithdirect@zenithbank.com. What Can A Customer Do With Internet Banking? Whatever functions they needed to do manually can now be done online on the Corporate I-Bank platform. Check your account balance anytime, anywhere. You also have the option of visiting our website: www.zenithbank.com and printing the Application and Service Agreement Forms. (Refer to account opening documentation). You can pay a beneficiary via the Cash-out-Initiation options. MasterCard SecureCode is a service to enhance your existing MasterCard account. 3D Secure allows cardholders authenticate themselves while making online payments. If So, How? A withdrawal slip, located in all branches is all that is required to withdraw cash at any of the branches. Interest Bearing Your money never sleeps in an Aspire account, earning interest at 1.15% and growing steadily even while you sleep. Customers simply scan the QR code displayed at your outlet(s) with a smart mobile phone and enter a 4 digit pin to complete transaction. Zenith Economic Quarterly Vol.16 No.4 October 2020, Zenith Bank emerges Bank of the Year in Nigeria in The Banker’s Bank of the Year Awards 2020, Zenith Economic Quarterly Vol.16 No.3 July 2020, Zenith Bank GMD Seeks Expansion of Non-Oil Exports Post COVID-19, Zenith Bank Rewards Customers with Massive Giveaways in the “Zenith Beta Life” Weekly Promo, Send money to anyone (this means that anyone can receive money from you via their phone number, whether registered or unregistered on the eaZymoney platform). What Amount Is Deducted As Withholding Tax (WHT) And How Is It Calculated? Simply dial *966*0# or *966*77# to create wallet and follow the prompt. How will I receive value for payments made? LSE 2.90 SHARE PRICE Where there is no systemic failure, all local transactions are settled into merchant’s account one working day after transaction date and two working days after transaction date for foreign transactions. You can withdraw cash up to 100% of your credit limit from any ATM. mCASH is a solution designed to conveniently allow Zenith Bank Merchants to receive payments from their customers without physically handling cash. The Aspire Account by Zenith is a unique savings account for the Nigerian undergraduate with a distinctive sense of identity. 2. Who Bears The Transaction Fee – A Cardholder Or The Merchant? Your new card will be available for pick up at your requesting branch within 48hours however we offer the non-personalized variant which can be picked up instantly at any of our branches. What Is The Current Monetary Policy Rate (MPR)? How Long Does It Take To Open An Account With The Bank? It can be set up for your foreign mobile number. My Credit Card Expires Next Month, What Am I Supposed To Do? Yes. What Are The Charges Associated With Using AlertZ? Write a letter requesting the deactivation of the service. The Zenith Debit Card can be used on Zenith bank ATMs and other banks ATMs. What Do I Do If I Am Getting The Error Message “ISSUER OR SWITCH INOPERATIVE”? Audit Trail: Completely monitor all activities on the platform. Once your purchase is completed, you should visit the registration site, click on the “Forgot SecureCode” link and follow the subsequent instructions. At the end of every cycle, we mail your monthly credit card statement to your email address as indicated on your card application form. Where can I find the list of Zenith Bank’s agents and their locations? A private code means added protection against unauthorized use of your card when you shop at participating online retailers. Step 3: “Successful wallet registration” and to dial back USSD string (i.e. How Much Does It Cost To Get Internet Banking? Accounts are opened within 24 hours upon submission of complete documentation. My Organization/Firm Does Not Have A Functional Website, How Can We Also Enjoy The GlobalPAY Payment Gateway Service? You can load your card with cash at any of our branches. Send money from your eaZymoney wallet to a bank account. A new Debit Card and PIN will be issued to you. It is an alternative way of collecting money easily and quickly from your customers without physically handling cash or experiencing any network challenges. Transfers between Zenith Bank accounts are free. What Are the Limits for EaZymoney Transactions? Verified by Visa is only one part of our five-layer system to prevent, detect, and resolve security issues. OBB means Open Buy Back and FBB means Fixed Buy Back. Transaction limits are dependent on customer categories (see above). A savings account holder can withdraw from his account at any of our branches by completing a withdrawal slip. It is a unique 8-digit number assigned to a merchant. Domain 3: Banks see that the transaction has been authenticated and are more likely to approve the transaction, to the convenience of the cardholders. mCASH is a solution designed to conveniently allow Zenith Bank account holders pay for goods and services from their accounts without physically handling cash. There is no Tier 2. Does A Savings Account Holder Get A Passbook To Run His/Her Account? Scan to pay is an application that allows you make fast, simple and secure payments by scanning QR codes at merchants’ outlets using your smart phone. For SMS notifications, the charge is ₦4 per notification. Visa’s multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your card. Local Money Transfer (LMT) transfer fee is =N=210, Transfers to other banks incur charges based on the transfer platform used. Kindly visit http://www.zenithbank.com/mcash or contact our 24/7 interactive call center (Zenith direct) on 01-292-7000 to get more information. What if I forget my Username?If you are the only registered Corporate Internet Banking user in the company, you should call +234-1-2787000, 0700ZENITHBANK to speak with our Customer Care Specialists. You will be charged N20 for all transactions. I Have Internet In My Office And I Want To See My POS Transactions As They Occur, Is This Possible? Otherwise, the customer can write to the bank requesting a chequebook. Upload all manner of documents to payment instructions such that they may be viewed at the click of a button. As often as possible up to a daily limit of 3 million to any Zenith Bank account and 1 million to other bank accounts. Your SecureCode will never be revealed to the merchant during the checkout process. eaZymoney is Zenith Bank’s mobile wallet solution, with which customers can send and receive money as well as perform other financial transactions with ease using a mobile phone. After you enter your Visa card number and submit your order, a Verified by Visa window will appear and your card issuer will display an authentication page. It can also be used on POS terminals and online. Yes. *966*77*OTP#) and your One-Time-Password (OTP). Your card issuer will automatically update this information in your profile. Self-wallet funding from own account, Wallet to wallet transfer and fund Third party wallet from own Account); Withdrawal from Wallet (i.e. In both cases, the request will need to be signed according to the mandate of the account. Email: zenithdirect@zenithbank.com, call 234-1-2787000, 0700ZENITHBANK or visit the Zenith Bank branch closest to you. If used on another bank’s ATM, acquiring bank sends the card to Zenith International Bank. Can I Use My Zenith Bank Credit Card If I Have Used My Full Credit Limit? If you’re not sure if your financial institution provides this service, please contact your bank. The amount repaid will then be available for your use, provided the account is not overdue. It serves as an indicative rate in the inter-bank market. LSE 2.90 Domain 2: Merchants are protected from fraud and can provide the product and service without delay or extra costs. View your daily transactions report. What is a Username?Your Username is made up of your first and last name and is issued to you by the Bank. Next, go to “SME”, under Merchant Services, and click on Agent Banking or simply follow or copy and paste the link in your browser: “Zenith Bank Agents & Addresses”. Where can I make a cash in (deposit) or cash out (withdraw)? Kindly contact ZenithDirect, our 24hr interactive contact center on. When you use a card that is enrolled in the MasterCard SecureCode program at participating online merchants, the merchant automatically recognizes your MasterCard card number during the transaction. How Will I Know That A Transaction Is Successful? The Merchant or Buyer should contact their respective Banks to report the disputed transaction. 0.00. Reset Mobile Banking Password & PIN: *966*60#. How Long Does It Take To Deploy Terminal(S) To Merchants? Yes. How will I know if a transaction is successful? Customers simply scan the QR code displayed at your outlet(s) with a smart mobile phone and enter a 4 digit pin to complete transaction. More Information On Corporate Internet Banking. Please contact your Account Officer or Zenith Direct or walk into the nearest Zenith Bank branch to request a token. Simply, Dial; If the customer has a current or savings account with the Bank, A duly signed letter of authority instructing the Bank to debit the proposed amount from the customer”s respective account will suffice. Most participating merchants will display the MasterCard SecureCode logo on their site. The signed slip is returned to the bank (through the Customer Services unit or the accounts officer) and the cheque book will be activated. Yes. What Is The Minimum And Maximum Tenor Obtainable? Your card will be accepted at any establishment that displays the Visa or MasterCard logo. Funds can be transferred to both local (Zenith and other banks) and foreign beneficiaries. If you do not have a BVN, you will still receive an account number, but the account will remain restricted until you complete the required documentation. Once you’ve registered and created your own private SecureCode, you will be automatically prompted by your financial institution at checkout to provide your SecureCode each time you make a purchase with a participating online merchant. The app will show an on-screen notification. It will be placed at your outlet(s). If the Personal Greeting displayed in the pop-up box is incorrect, you should not enter your SecureCode, but should instead contact Customer Service immediately by calling the phone number on the back of your enrolled MasterCard card, to report a possible fraud. Do not release goods or offer services for such transaction; there may be an automatic reversal of such transaction. When you correctly enter your SecureCode during a purchase at a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. 3. will his account be frozen for some policies reason and where that happens, will he still be able to access his hard earned cash? Do I Get Charged For Operating And Doing Transactions From Another Branch Other Than Where My Account Was Opened? Track Trade Finance Transactions: Monitor status of Letters of Credit, Payments, Confirmation and Establishments, Form M and Bills for Collection. What details do I need to create a wallet? What Tenors Are Available For Treasury Bills Investment? Funds Transfer within and outside Nigeria: Transfer money from your corporate account to any beneficiary’s account worldwide. This happens when the PIN is entered wrongly up to three times or the card was reported missing and was hot-listed. In addition, individual account holders may transfer funds and make bills payments but corporate accounts cannot. Kindly have details of your Account Number and token Serial number ready. Re: Minimum Opening Balance For Savings Account Zenith Bank by htconeline: 6:38pm On Aug 31, 2014 i was told 250k 4 years ago @ alaba suru branch. There is no charge for operating your account from another branch. The customer will need to sign the cheque book acknowledgement slip. Such instruction from the customer will include specific details needed to book the fixed deposit such as customer”s account number, amount to be booked, Yes, you can tie additional accounts to your Debit Card. Zenith Bank Rewards Customers with Massive Giveaways in the “Zenith Beta Life” Weekly Promo SHARE PRICE NSE 26.45 0.15 LSE 2.90 0.00 Open Account This slip is the first page in the cheque book. How To Update BVN on Zenith Bank Account (transaction + 1 day) within 24hours. There is also the space provided on the same form for the other account numbers (that the customer has, with zenith bank and would like access to).If the customer has got his access codes for a particular account and would like to add another account to the facility, he /she is required to write a letter to that effect. Your Account Officer should request on your behalf by sending the following information to possupportunit@zenithbank.com for the setup.1. It is specifically for corporate customers. So, whether it is a personal loan to buy a house or go on a vacation, or a structured credit facility to achieve mission-critical business goals, Zenith Bank can offer tailor-made loan solutions to all your cash-flow challenges. What Do I Need To Run/Open A Fixed Deposit Account With The Bank? OR Customers can dial the unique Merchant ID displayed at your outlet(s) using any GSM phone and enter a 4 digit pin to complete transaction. How Can I Access Corporate Internet Banking? Zenith Bank Loan. Supported browsers  include Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Opera etc. When you pay with your Visa card, the Verified by Visa service launches automatically at participating online stores. Can I Use My Prepaid Card After The Loaded Funds Have Been Exhausted? If all the requirements are in place, the name change will only take a few minutes. Your SecureCode is quickly confirmed by your financial institution and then your purchase is completed. Contact Zenith Direct via zenithdirect@zenithbank.com or call Zenith Direct on 01-292 7000. Designed to enhance the lifestyle of the discerning student, the Aspire account … 26.6 What if I forget my Access Code?Access code is no longer required for login. How Can I Get Corporate Internet Banking? Accounts can be opened with any amount or with Zero balance as there is no minimum account opening amount requirement for all Zenith Bank Account classes with the exception of our Zenith Gold and Platinum Accounts that have a N1 million and N3 million requirement respectively. • N100,000 max single deposit • N500,000 cumulative balance • Cheques & Dividend warrants to a maximum of N100,000. Zenith Bank Account Balance Code. You can add another account number by going to Settings >> View/Edit Profile >> Add Account. If you then supply the correct Answer, your purchase will be completed. Welcome to Zenith Bank Plc. Enrollment is at the account level so the password must be shared. At this time, you’ll see your Personal Greeting and other purchase details. if they freez my saving account will they unfreez it Pls answer me i ugently need ur replies! After creating your wallet, Dial *966*77# on your mobile phone and select option 6 “Link Wallet to Account”. However, you will require an ordinary domiciliary account to be able to do this. Step 2: Receive SMS on the phone number from where the USSD string is dialed. The account holder will need to write a letter authorizing the bearer to collect the cheque book on his behalf. You will receive an email notification and an SMS notification on your registered phone number with the bank. What If The Cardholder's Account Is Debited Without Approved Receipt Printed On The POS Terminal? What Are The Requirements For A Change Of Name For A Corporate Account? What does this mean?It means your token has been locked. Please send an email to zenithdirect@zenithbank.com or call +234-1-2787000, 0700ZENITHBANK to speak with our Customer Care Specialists. Yes, Verified by Visa is designed to protect the Visa card, or cards, that you already have – whether they are credit cards or debit cards. requests can be made from any of the bank”s branches or through our Contact Centre (Zenith Direct). Note: A user can either use wallet PIN or USSD PIN (for customers already registered on USSD only). If you forget your SecureCode when making an online purchase, you will be supplied with your Secret Question. It is for all business owners (Small, Medium, Large scale businesses) who want to receive cash efficiently into their bank accounts. The account number selected before you scan to pay. Simply load funds on your card and it will be activated within 24hours. Alternatively, you may call +234-1-2787000, 0700ZENITHBANK to speak with our Customer Care Specialists. That has to be accompanied with passport … Other transaction costs include: With Corporate Internet Banking, different officers in the organization involved in the payment approval process are given specific roles on the Corporate Internet Banking platform. Zenith bank’s wallet is called eaZymoney.Note: - *Your phone number is your account number*. For first time log in, customers must use the account number and password provided in their ‘Internet Banking login activation letter’. (per … How will I know a transaction is successful? Anyone with a mobile phone can own a wallet and anyone can subscribe by dialing the string (*966*0# or *966*77#). What transactions can I carry out with my wallet? The terminal type and model are boldly written on the face top of the Terminal e.g PAX S90 CDMA, Verifone VX 520 etc. Fill out the form online and submit. Multi-user access and role specific privileges structured to fit customer’s business model. Acceptance of locally and internationally issued cards: MasterCard, Visa and Verve Cards. Yes, you can tie additional accounts to your Debit Card. To check your account balance with the Zenith mobile app you need to download and register on the platform and follow the onscreen prompts to check your zenith bank account … The password must then be changed to one known by only the customer. In all a customer can withdraw a maximum of ₦200, 000 in a day. Your SecureCode will never be shared with the merchant. Is There Any Fee For Withdrawing Cash Using My Zenith Bank Credit Card? Non-interference with your network as no installation is required, Efficient and faster processing for all payment types. There are many things you can do with Zenith Bank USSD code; but it primarily works like zenith bank transfer code, zenith bank airtime recharge code, zenith bank account balance code, and zenith bank account opening. This is a reference number which confirms if an AlertZ is genuine or not. NSE Dial *966*77# and select option 7 “Activate Wallet” to receive the SMS with USSD string (i.e. Online real-time log for monitoring transactions as they occur. It is a mandatory requirement for login. Transactions Consummated On Friday Have Not Been Settled As At Monday Morning. This article contains information on how to make use of the Zenith Bank USSD code to check your account number as well as your bank balance. No, The NUBAN account series is unique and same. About 24 hours after the request has been received and duly approved. What currencies can the wallet holder transact in? Such instruction from the customer will include specific details needed to book the fixed deposit such as customer”s account number, amount to be booked, tenor of deposit and the agreed rate. The limit is N500, 000 per transaction, Kindly contact ZenithDirect, our 24hr interactive contact center on 234-1-2787000, 0700ZENITHBANK and zenithdirect@zenithbank.com. A duly signed instruction from the account holder informing us of the change of address, as well as a current PUR which has the new address of the customer, are needed for a change of address. … Customers can dial the unique Merchant ID displayed at your outlet(s) using any GSM phone and enter a 4 digit pin to complete transaction. How Will I Receive Value For Payment(S) Made? 2 Opening a fixed deposit account 2.1 You have to complete the online application form to open a fixed deposit account … This means that a non-Zenith account holder can run a Zenith wallet. There are no specific rates for Treasury Bills as purchase is done through a bid/auction system organized by the CBN or through the Two Way Quote Market. Go to Quicklinks on our Homepage and click on ‘Replace your Card. How do I change or reset my Wallet or USSD PIN? How Does A Customer Request A Cheque Book? Report the incident to your branch’s CSU and when the card is retrieved yours will be sent to your branch. You can use your Zenith Bank credit card to pay for goods and services at millions of establishments worldwide. How Can I Identify The Type Of Terminal That Is Deployed To Me As A Merchant? How Does MasterCard SecureCode Protect Me? Initiate draft requests from your office. If you are not the only registered Corporate Internet Banking user in the company, you may contact your company account officer or the branch where your account was opened. For Lagos locations, it is usually within 8 working days while it may take up to three (3) weeks for locations outside Lagos. It is similar to the barcode displayed on items or goods in stores. It will only take a few minutes, if all the requirements are in place. How can I pay a beneficiary from my wallet? It allows 3 domains to work seamlessly together.Domain 1: The cardholders have the peace of mind that their cards are not used without their authorization.Domain 2: Merchants are protected from fraud and can provide the product and service without delay or extra costs.Domain 3: Banks see that the transaction has been authenticated and are more likely to approve the transaction, to the convenience of the cardholders.The implementation of 3D Secure by Visa is called Verified by Visa, and the implementation of 3D Secure by MasterCard is called Secure Code. READ ALSO: Zenith Bank Mobile App – How To Download, Register & Login (Android, BlackBerry & iOS) Features Of Zenith Internet Banking. What if I forget my password?Password is no longer required for login. If on a Zenith ATM, liaise with the branch with proof of identification. You can now use * 966 # Eazy. The latest electronic encryption technology ensures the safe transfer of information over the internet. Note: Beneficiary walks to the nearest Agent/ATM to retrieve cash. Please send a mail with Merchant name and Account number to zenithdirect@zenithbank.com for resolution. Yes, but the merchant must provide the necessary parameters required for setup. Fund Wallet (i.e. Whenever I can’t check my Zenith bank account balance online using my laptop, I simply make use of the 966 Zenith Bank code. Will This Change Be Effected Immediately? Corporate I-Bank can be deployed in 24 – 48 hours. What Happens When My Card Expires Or My Billing Information Changes? Settlement is T+1 i.e. What is the maximum amount I can withdraw from an ATM in 24hours? Corporate I-Bank is for customers that make frequent local and/or international payments. It’s just like entering your PIN at an ATM. You can request a POS terminal through your relationship officer. Where Can I Use My Zenith Bank Credit Card? Step 1: Enter Last name, First name and Date of Birth (DOB). Upon creation you will be advised with the login credentials to access the portal and view the breakdown of all transactions done on your POS terminal. Your prepaid card is a reloadable card. Kindly complete the application form and submit to your account officer or a customer service officer at any Zenith Bank branch. A transfer from a Zenith account to other banks will incur NEFT or Interswitch charges depending on the switching platform used to make the transfer. Email address3. As often as possible up to a daily limit of 3 million to any Zenith Bank account and 1 million to other bank accounts. This means at the time your card expires, your new card will be available for pick up at your branch. How Long Will It Take For The Change Of Address To Be Effected? Zenith to Zenith transfers incur no charges, Local Money Transfer (LMT) transfer fee is ₦210. Can Two People With A Joint Account Use The Same Password Or Should They Register MasterCard SecureCode Separately? Yes, you will not be asked for your SecureCode during these purchases. Enrolling on Corporate Internet Banking is free. To change your USSD PIN, Dial *966*60# and select option 3 “Reset PIN”. How will dispute(s) be resolved on this platform? 3D Secure allows cardholders authenticate themselves while making online payments. When Do I Get Settled For Transactions Done On My POS? How Is The Interest Accrued On A Deposit Calculated? A wallet is an electronic product that makes use of mobile phone number as the wallet ID. The customer should advise the bank immediately of the loss so that the cheque book will be blocked. How Do I Reconcile The Bulk Settlement Made Into My Account For POS Transactions? What Is The Reference Number That Comes With The SMS? I Do Not Want To Use AlertZ Anymore, What Do I Do? 4. What Happens After Submitting The GlobalPAY Merchant Application Forms? They are both products available in the Interbank market that enables banks to access short-term funds using their Government securities as collateral. It also mentions the “Minimum Payment Due” and the “Payment Due Date”. We encourage you to register all of your MasterCard cards. Displaced persons), To create a wallet: Dial *966*0# or *966*77# on your phone and follow the prompt. How Will SecureCode Change The Online Purchase Process? GlobalPAY is a web-based solution that enables corporate bodies with or without functional websites accept card payments from customers worldwide. How Do We Determine the Categories of Customers? Customer visits www.zenithbank.com, then hovers over Internet Banking login menu for drop down options, and selects “Personal”. A wallet PIN is a 4-Digit PIN that the new wallet owner will be prompted to input during the wallet creation. A search will be carried out on the new document and name will be changed if the search returns with matching information. 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